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PrepItOut · Support

Contact Us

Last updated: 17 September 2026

PrepItOut is built and operated in India by independent developer Sheshan Pradhan. For account help, billing, privacy requests or Play Store queries, reach us through any channel below — we aim to respond within 2 business days.

Developer details (Google Play disclosure)

  • Name: Sheshan Pradhan (sole operator of PrepItOut)
  • Address: Raigarh, Chhattisgarh 496001, India
  • Email: support@prepitout.com
  • Service area: India only

Support channels

  • Signed-in users: use the in-app / website Help desk for the fastest help (we can see your account context there).
  • Everyone (including Play Store reviewers): email support@prepitout.com — mention your registered name and mobile number for account matters.
  • Privacy & grievances: same email, or see the Grievance Officer details in our Privacy Policy (§11).
  • Account deletion: follow the steps on our Account & Data Deletion page.

Response times

  • General queries: within 2 business days.
  • Grievances: acknowledged quickly, resolved within 30 days.
  • Payment issues (include your Razorpay payment ID): fastest resolution.